What happens when your car breaks down?

Imagine your car’s broken down and you are stuck at the side of the road frantically searching for contact details for recovery companies, garages and support companies but have no idea who to contact as you don’t know which recovery company to use to recover your broken-down vehicle. Many of us have suffered the nightmare of that exact predicament and if you find yourself in that unfortunate situation again your go to contact needs to be Anderson Commercials. We understand that the recovery of a broken-down vehicle has to be easy. We offer recovery services nationwide as well as car servicing to get you back on the road as soon as possible.

towed car recovery with person

When your vehicle breaks down unexpectedly, it’s essential to act quickly and efficiently. Here’s a step-by-step guide on how to get your car towed to a garage:

Assess the Situation: First and foremost, ensure your safety and the safety of others. If possible, pull over to a safe location away from traffic. Turn on your hazard warning lights to alert other drivers.

Contact a Recovery Service: Reach out to a reliable recovery service like Anderson Commercials. With our nationwide coverage, we can dispatch assistance to your location promptly.

Provide Details: When contacting the recovery service, provide as much information as possible about your location, we recommend you download the ‘what3words’ app as this can help to pinpoint your location. Have an explanation of the nature of the breakdown and any specific preferences regarding the destination garage, if not using Anderson Commercials.

Stay Calm and Await Assistance: While waiting for the recovery team to arrive, try to remain calm and patient. Avoid attempting to repair the vehicle yourself, unless you have the necessary skills and it’s safe for you to do so. If you are on a main carriageway, please remove yourself, any passengers travelling with you and your belongings from the car and step over the barrier to ensure your safety. If you are not in a safe space or you are worried for your safety, please call National Highways or 999.

Discuss Destination: Once the recovery team arrives, discuss with them the best destination for your vehicle. If you’re unsure where to take it, they can offer recommendations based on your location and the nature of the breakdown. If you are within the East Midlands area, our team will recommend you come to our garage based in Coalville to ensure you get the best service and get you back out on the road.

Transportation to the Garage: The recovery team will safely tow your vehicle to the chosen garage for further inspection and repair. At Anderson Commercials, we prioritise securing your vehicle throughout the towing process. In the event of being involved in a road traffic incident we will make sure that you are okay and do not need any further medical assistance before we take you to your chosen garage.

Arranging Repairs: When you arrive at our garage, our team will assess the extent of the damage and provide you with a detailed explanation of the necessary repairs and the costs involved. We’ll work efficiently to get your vehicle back on the road as soon as possible, minimising any inconvenience.

Follow-Up Support: At Anderson Commercials, we appreciate every one of our customers and can help with any advice for the future prevention of breakdowns and repairs. We are also an RAC-approved company and can provide a comprehensive check and repair for you to ensure that your car is in top shape.

Experiencing a breakdown can be stressful, but knowing how to get your car towed to a garage can make the process much smoother. With Anderson Commercials, you can rest assured that help is just a phone call away, no matter where you are in the country.

Need Recovery? Contact our team today!

Address: Unit 7&8 Moore Road, South Leicester Industrial Estate, Ellistown, Leicester, LE671FB

Phone: 01530 262743

Email: Contact@andersoncommercials.com

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